In his characteristically empathetic approach, Chief Minister Sh Nayab Singh Saini personally reached out to complainants who were unable to attend the meeting, yet whose grievances had been resolved. Demonstrating his commitment to citizen welfare, the Chief Minister spoke to each individual over the phone to review the status of their cases and ensure they were fully satisfied with the actions taken by the administration.
During the meeting, Advocate Ravindra Jain, former member of the District Public Relations & Grievance Committee, shared that repeated attempts had been made to get sanitation workers to remove accumulated garbage near the Jain Temple in Sadar Bazar, but the issue remained unresolved. Expressing displeasure over the working style of the municipal staff, the Chief Minister directed to take action against the concerned sanitary inspector.
A complainant from village Bahora Kalan was presented before the Chief Minister citing that someone had encroached upon the government road leading to the cremation ground, causing inconvenience to villagers. The Chief Minister directed the Block Development Officer to immediately take action by surveying the marked path. If encroachment is confirmed, legal action should be taken accordingly.
A complainant from Jacobpura shared the persistent issue of waterlogging due to sewer overflow in his ward, despite multiple complaints to the Municipal Corporation. The Chief Minister directed the Municipal Commissioner to take appropriate action. He reiterated that public grievances must not be ignored at any level and officers should act swiftly to resolve issues and provide relief to citizens.
Pataudi MLA, Smt. Bimla Chaudhary, Sohna MLA, Sh. Tejpal Tanwar, and Gurugram MLA, Sh. Mukesh Sharma, Gurugram Mayor, Smt. Raj Rani Malhotra, Principal Advisor, Sh. D.S. Dhesi, CEO GMDA, Shyamal Misra, Deputy Commissioner, Sh. Ajay Kumar and other dignitaries also attended the meeting.