CarDekho’s 1st Mega refurbishment center and customer service center comes up in Delhi NCR

The facility is a one-roof solution for all mechanical, electrical and body repair services.  Cars sold on the CarDekho platform will be refurbed at the facility.  Will offer quick repair turn around time, standardized repair process and cost optimization;   Services offered for the cars bought with warranty  on the CarDekho platform and also for out of Warranty cars.  Center has capacity to service  2000 cars monthly  Plans to open 20 more such mega refurbishment center across India 

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CarDekho’s 1st Mega refurbishment center and customer service center comes up in Delhi NCR: CarDekho Group, India’s leading auto-tech company, has opened its first-ever used car mega refurbishment center  in Gurgaon (NCR).

CarDekho’s 1st Mega refurbishment center and customer service center comes up in Delhi NCR

The centre will take full control of the refurb process and set benchmark in terms of quality, through a controlled repair process using state-of-the-art equipment and infrastructure, while optimising cost through scale of operations. The company plans to open 20 more such refurbishment center  across India in near future. 

With a capacity of refurbishing 2000 cars per month, the refurbishment centre will employ around 100+ employees once fully operational. 

Having an inhouse refurbishment centre will help the company control quality and ensure that all the cars sold to customers on the cardekho platformare of high quality.  

CarDekho currently offers ‘No Questions Asked’ 7 days money-back guarantee where customers can test-own the car for 7 days, and get 100 percent refund if not satisfied. CarDekho also offers 6 months comprehensive warranty and Pan India Roadside assistance (RSA) to its customers. RC transfer is taken care of by CarDekho and free insurance is also bundled with the car. 

The refurbishment centre aims to enhance the company’s service offerings and proximity to customers by conducting operations in all types of mechanical repairs and body repair. The mega refurbishment centre  is equipped with hitech pneumatic tools and equipment, 3D wheel alignment, wheel balancing, mechanised tyre changing, air conditioning service, injector and spark plug cleaning, fully mechanised body shop with electric dent pullers, double-action sanders with vacuum extractors, infrared heating machine and full functional heated Downdraft Paint Booth along with paint mixing facility for high-quality painting. 

Amit Jain, Co-Founder and CEO CarDekho Group, said: “The opening of this mega refurbishment centre  marks another landmark in the company’s journey and our aim to provide the best in class pre-owned vehicles to our customers. The cars refurbished at this refurbishment centrewill carry CarDekho’s trust that offers reliability, affordability and unmatched satisfaction. This centre  integrates the Group’s best know-how and reinforces our vission to disrupt the personal mobility space in India.” 

The cars refurbished at the Gurgaon refurbishment centre will be procured from the Delhi NCR region only and refurbished cars will be sold in the same market. The refurbished cars will set a benchmark for the refurbishment of used cars in the Indian auto industry. 

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Know More About CarDekho Group

CarDekho Group, headquartered in Jaipur, was founded in 2006 and has footprints in India and South-East Asia. The Group is a unicorn  with the last valuation of $1.2bn. It currently operates leading Indian auto portals – CarDekho.com, Gaadi.com, ZigWheels.com, BikeDekho.com, PowerDrift.com. CarDekhoGaadi Store has  presence in 100+ markets across India where customers can sell their used cars. CarDekho currently has 3000+ certified pre-owned cars for customers to buy from its portal.   

The group is now recognized in India as the largest automotive video content player with 4 million+ hours viewed annually on YouTube, the largest consumer-facing digital destination with 55 million+ monthly unique visitors, and the largest auto social media platform. The company expanded its presence in Indonesia under the brand name OTO and has quickly become the number one auto portal in the country. It also acquired the Philippines operations of Carmudi thereby expanding its operations to two Southeast Asian countries.   

CarDekho has raised funding from marquee investors including Sequoia India, Hillhouse Capital, Sunley House, CapitalG, Ping An, Leapfrog Investments, Canyon Partners, Times Internet, Mirae Asset, Kreatif Media Karya, Axis Bank, Franklin Templeton, ICICI Bank, Harbor Spring, Ratan Tata, HDFC Bank, Gaingels, Dentsu and Trifecta. 

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