NewZNew (Chandigarh) : Softential, the leading solution provider in service management and assurance, was named winner of the 2015 IBM Beacon Award for IT Service Management Innovation at the IBM PartnerWorld Leadership Conference in Las Vegas. This is the second consecutive year that Softential has received top honors for innovation. In 2014, Softential won the IBM Beacon Award for Data Center Innovation.
The IBM Beacon Awards recognize IBM Business Partners for their excellence and advanced solutions using IBM products and services. Award winners have proven to deliver exceptional, innovative solutions that create value and transform business for their clients.
“It is a unique honor to be recognized amongst 3,700 global IBM partners for market-leading innovation for two consecutive years by IBM, one of the most respected and trusted companies in service management/assurance” said Srini Tipirneni, President of Softential. “We excel in the fundamentals of our business: tool rationalization, process optimization, automation, and incident management. It is our SmartView dashboard solution that propels Softential above our competitors and into the top award category for innovation. The SmartView architecture utilizes IBM and complementary products to provide true single pane of glass visibility and control for the entire end-to-end solution. IBM and our clients recognize that SmartView is innovation, transformation, and value-creation.”
About Softential SmartView
Softential SmartView is a solution architecture that transforms complex service management/assurance environments into single pane simplicity. In-production deployments include:
- World’s largest beverage company
- World’s largest energy company
- One of the world’s largest cities (largest in North America)
To learn more: http://softential.com/itsmdashboard
