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‘Best Omni-channel Customer Experience Brand’ awarded to BookMyShow

NewZNew (Ludhiana) : BookMyShow (BMS), India’s largest entertainment ticketing brand, has won the award for ‘Best Omni-channel Customer Experience Brand’ at the OneDirect Quest Customer Experience (QuestCX) Awards. This award recognized BMS as an organization that developed and implemented an omni-channel CX strategy, demonstrating...